About Us – ONPOINT

ONPOINT is a modern hijab-based clothing brand rooted in authenticity and elegance. Inspired by the beauty of Lebanese culture, we aim to redefine the hijab experience by offering premium fabrics, timeless styles, and comfort for everyday wear.

At ONPOINT, we believe confidence begins with how you feel in what you wear. Every piece we create is designed to empower you with simplicity, grace, and identity.

• Returns accepted within 7 days of receiving your order.
• Items must be unused, unwashed, and in original packaging.
• Worn or damaged hijabs cannot be returned.

• Exchanges allowed if the item is in perfect condition and available.

• Refunds issued after inspection, to original payment method.
• Shipping fees are non-refundable.

• Customer covers return shipping unless the item was wrong or defective.

• We collect necessary information: name, email, phone, address, payment details, and browsing data.
• Used to process orders, provide support, improve services, and prevent misuse.
• We do not sell your data.
• Shared only with payment processors, shipping carriers, and essential service providers.
• You may request access, correction, or deletion of your data anytime.

• Using the website means you agree to follow our rules.
• Do not use the site for unlawful activities.
• Provide accurate order info.

• Product colors may vary due to screen settings.
• We may cancel orders due to errors, stock issues, or suspicious activity.
• All content (images, logos, designs) belongs to ONPOINT.
• We are not liable for product misuse or website issues.

• Processing time: 1–3 business days.
• Local shipping: 2–7 days.
• International shipping: 7–21 days.
• Fees calculated at checkout.

• Tracking code provided via email/SMS.
• We are not responsible for carrier delays.
• If lost, contact us for assistance.